Privacy Policy

At That Art Place, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including Paint and Sip events, in-house and mobile private events, birthday parties, and art classes. By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website, make a reservation, or attend an event:

1.1 Personal Information

• Full name

• Email address

• Phone number

• Billing and payment information

• Address (for mobile events)

• Age or date of birth (for age-specific events)

1.2 Event and Class Information

• Event or class reservations (including date, time, and location)

• Special requests or accommodations for events or classes (e.g., dietary restrictions, accessibility needs)

• Preferences and interests related to the type of art experience you’re seeking

1.3 Technical Information

• IP address

• Browser type and version

• Device type and operating system

• Referring URLs

• Usage data related to how you interact with our website (e.g., pages viewed, time spent on the site)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1 Booking and Reservation Management

• To confirm and manage your event or class reservations, including sending you confirmation emails, reminders, and updates.

• To process payments and manage any related billing information.

2.2 Providing Services

• To provide and personalize the art experiences you request, including Paint and Sip sessions, private events, and art classes.

• To ensure that any special requests or accommodations (such as dietary or accessibility needs) are met during events and classes.

2.3 Marketing and Promotions

• To send you marketing communications, such as event promotions, discounts, and new offerings that may be of interest to you. You can opt-out of these communications at any time.

• To send personalized recommendations based on your interests and past bookings.

2.4 Customer Support

• To respond to inquiries, feedback, and customer service requests, helping us to improve your experience with our services.

2.5 Compliance and Legal Obligations

• To comply with applicable laws and regulations, including tax and financial recordkeeping.

• To resolve any disputes or enforce our Terms of Service.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard practices to protect your data from unauthorized access, loss, or misuse, including:

• Encryption: We encrypt sensitive data, such as payment information, during transmission to protect it from unauthorized interception.

• Access Controls: We limit access to personal information to only those employees or contractors who need it to provide services.

• Secure Servers: Our website is hosted on secure servers to ensure that your data is protected.

Despite our best efforts, no data transmission or storage method is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers
We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, email marketing, and event management. These service providers are required to maintain the confidentiality of your information and use it only to perform services on our behalf.

4.2 Legal and Compliance Obligations
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small files that are stored on your device to help us improve your browsing experience.

The types of cookies we may use include:

• Session Cookies: These are temporary cookies that help you navigate the website during your visit.

• Analytics Cookies: These cookies help us track how visitors interact with our website, enabling us to improve our services and user experience.

• Advertising Cookies: These cookies track your browsing habits to serve targeted ads that may be of interest to you.

You can control cookie settings through your browser preferences. However, please note that blocking certain cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or incomplete.

6.2 Data Deletion
You may request that we delete your personal information, subject to certain legal and contractual obligations.

6.3 Marketing Opt-Out
You can opt-out of receiving marketing communications by following the unsubscribe instructions in any email we send you, or by contacting us directly at info@thatartplace.com.au.

6.4 Data Portability
In some cases, you may request that we provide your personal information in a structured, commonly used, and machine-readable format for transfer to another organization.

6.5 Restricting Processing
You have the right to request that we limit how we use your personal information under certain circumstances, such as when you contest the accuracy of the data.

To exercise any of these rights, please contact us at info@thatartplace.com.au. We will respond to your request in accordance with applicable laws.

7. Children’s Privacy

Our services are not intended for children under the age of 6, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 6, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

info@thatartplace.com.au
0408 599 596
That Art Place
425 Forest Rd, Bexley NSW 2207

By booking, attending events, or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described.